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Gaggia Classic Pro Review 2021. Kicks The Old Classic’s Ass.


As you’ll know if you read my original Gaggia classic review, I’m really fond of the original Gaggia Classic – as many people are.

So I was very keen to get my hands on the new Gaggia Classic pro, also known as the Gaggia Classic 2019.

Gaggia Classic Pro.

Check Price – Gaggia Direct

Released in 1991, the Gaggia Classic was an incredibly popular home Espresso machine and remained largely unchanged (why fix what isn’t broken?) until 2009 when Phillips took over Gaggia & things began to change.

The original Gaggia classic was made in Italy, had the the 3 way solenoid valve, all brass group and full sized 58mm portafilter, and really was built to last.

This is proven by the fact that there are still in 2021, so many of the pre 2009 original classics still going strong, it really was a stonking machine for the money.

The only thing this comparatively inexpensive espresso machine was lacking when it came to home barista use, was a proper steam wand.

But after 2009, things began to change, they “messed” with a machine that most users agree didn’t need to be messed with.

This came to a head with the 2015 model.

This version of the classic had push buttons instead of rocker switches, a mechanical valve instead of the 3 way solenoid valve, a couple of plastic bits that were previously metal, lower power, and a panarello steam wand that was much more difficult to modify.

The New Classic Kicks the Old Classic’s Ass?

When I say the new classic is better than the old classic, I’m not talking about the original pre-2009 Classic.

I’m referring to the versions after 2009 up until the new 2019 classic, and especially the 2015 model.

Actually, the Gaggia classic 2015 was very similar to the Gaggia Coffee, which was a different espresso machine from Gaggia which came with a mechanical valve.

I’m not sure why Gaggia didn’t call this the new Gaggia Coffee, and keep it as a slightly lower cost option to the new Gaggia Classic Pro, I would think it would sell well – and in my opinion this machine would serve a slightly different market, but I digress. 

The 3 Way solenoid Valve

Gaggia Classic 3 way solenoid valve


Above, is the important 3 way solenoid valve.

Most home barista Espresso machines use one of these, to release the pressure from the brew head after pulling the shot.

Most cheaper, domestic espresso machines lack a 3 way valve, which is why they tend to produce sloppy pucks that aren’t as satisfying to knock out of the portafilter, by the way.

Previous models had a mechanical valve to do this instead of the solenoid, which aren’t quite as good at doing the job, but which require less maintenance.

The lack of the proper solenoid valve on the newer models after 2009 is one of the main reasons why the general consensus about these models of classic has been: They don’t make them like they used to!

And I agree with that, up until the Gaggia Classic Pro!

Then what happened?

It appears, that Gaggia listened to their customers!

They made the new Gaggia Classic Pro – or “2019”, which wipes the floor with the 2015 model, for the following reasons.


The new Gaggia Classic Pro 2019:

  • Is Made in Italy again.
  • Features the famous solenoid valve that was missing on earlier models
  • Has lost the bits of plastic
  • Has some other improvements (which I’ll get to shortly)


Features a professional steam wand!

This for me, is a big deal.

Call me sad, I don’t care ;-).

The one thing that I feel always kept the classic within the domestic/consumer Espresso machines category, was the fact it comes factory fitted with a panarello steam wand. Other than this, I’ve always seen the Classic as a prosumer home barista Espresso machine.

It has a proper boiler, not a thermocoil or thermoblock.

It has a full sized (58mm) metal (chrome plated brass) portafilter, a decent sized water tank, decent sized drip tray, everything about it has always said home barista, to me, except the steam wand.

So the fact Gaggia have finally noticed, after several years that many people who buy the classic, mod it with a Rancilio steam wand, and decided to factory fit a pro steam wand – is great news!

I spoke Raj Beadle, the owner of Caffe Shop Ltd, Gaggia distributor in the UK (he was the MD of Gaggia UK until the Phillips takeover), to see if I could get a loan unit for a week or so to work on a user review. 

At first, I couldn’t get hold of one as they’d all sold out (which is a very common occurrence now, with the Classic pro and most other decent espresso machine, thanks to the current situation).

But a bit later on, they had some in stock, they sent me one – and I spent some time with it.

2 Quick Updates Jan 2021

Now Available in Colour

Gaggia Classic Now Available in Colour.


Gaggia direct have recently launched the new Classic Pro in the UK in various different colours. 

They’re almost the exact same machine, but with a coloured body.  I say almost the exact same machine, because the metal the body is made from is zinc coated steel, galvanized steel, vs stainless steel used on the standard model.

One of the things the classic is known for is not rusting.

Other machines such as the La Pavoni Europiccola, and the Rancilio Silvia, are known from suffering from rust issues over time, and this is one pro that the classic has over many other similarly priced machines, it just doesn’t rust.

Galvanized steel does have a protective coating against rust, it’s dipped in zinc and that coating will protect it from the elements which allows rust to develop.

In theory though, while stainless steel which is formed by mixing steel with chrome while molten, has an inherent rust protection, galvanized steel has a protective coating, and coatings can wear.

So while I like the look of these coloured classics, being completely honest I think if I was investing in a new Gaggia Classic, I’d stick to the tried and tested rust free stainless steel Classic rather than take my chances with the coloured version.

I may be completely wrong, they may turn out to be completely rust resistant, but we won’t find out for a good few years.

Nemox Lux Grinder


Check Package Price – Gaggia Direct


The second update, is that Gaggia Direct now have the Nemox Lux in stock, and are offering this package with the Classic, the Nemox Lux, and the metal knock out drawer box.

I recently reviewed the Nemox Lux on my YouTube Channel – you can watch that video here. 

In short, the Nemox Lux is basically the same great performing grinder as the Iberital MC2 but in a bit of a less rough and ready package, including a stainless steel body rather than flimsy plastic.

The only negative I can see when it comes to using this grinder for espresso, is that the nemox lux has stepped adjustment, which makes it more of an all rounder grinder, rather than an espresso specialist. For espresso, I’d have preferred it to have had a worm dial grind adjustment.

You can, however, mod the Nemox Lux to turn it into a worm dial grinder like the MC2. 

The metal knock out drawer that Gaggia Direct are bundling with this package is really cool too, you can use it as a base for the grinder, and just pull out the drawer to knock out the puck, and then push it back in, rather than having an open knock box. 

Just before we go back to the Gaggia Classic Review, I just wanted to point out that Gaggia Direct are currently offering an extra 1 year warranty free of charge, so you’ll get a 3 year warranty with the classic if you get hold of one while this offer is still valid.

Click here to check, just look on the right hand side of the product page, if the extra year warranty is still being offered you’ll see “2 years +1” under “Warranty”.

Gaggia Classic Pro Review.

I think I need to point out that we’re talking about the latest (at the time of writing) 2018/2019 model known as the Gaggia Classic Pro.

Be very careful if you’re buying this from anyone but, as there are others who appear to be selling the 2015 version as the “2018” based on the manufacture date, however simply being manufactured in 2018 doesn’t make it the new 2018-19 “pro” model.

Also, if you do appear to be getting a great deal on a Gaggia machine (or any other machine), I’d recommend doing a bit of Googling to ensure that you are actually buying a machine from within the UK, with UK warranty.

There are firms who claim to be selling UK stock, who aren’t.

If you’re unsure, just google the name of the website you’re looking at, plus “trust pilot” and you’ll be able to read reviews for that supplier, click on the negative reviews and just check for anyone complaining that the machine came from Italy or Poland, with a 2 pin EU plug, etc.

They don’t make them like they used to… they make them even better!


The new gaggia classic 2018/19.


I know it may seem strange to put the conclusion of a post towards the beginning, but I thought this may be helpful for anyone who just wanted to quickly find out what I thought, overall, of the new Gaggia Classic Pro 2018/19.

And that is, that in my humble opinion, it is not just as good, but even better, than the highly acclaimed original Gaggia classic.

To quickly explain why I’ve come to this conclusion – and I’ll get into more detail shortly – but in a nutshell:

It has the 3 way solenoid valve, and everything else that was great about the original, but it also has the professional, factory fitted steam wand.

It heats up in about 45 seconds.

There’s a lower profile drip tray available, its easier to see the water level in the tank, and I think just the rounding off of the front of the standard drip tray makes the new classic slightly more aesthetically pleasing.

So if that’s all you wanted to know, then there you go, go get one from

Anyway, to continue with the new Gaggia classic review:

Gaggia classic 2018 19.



On the face of it, the new 2019 Gaggia Classic Pro looks very similar to previous models.

The front edge of the drip tray is rounded off which I think is a good thing, it’s only a small touch but I think it makes the machine look slightly more modern. The pressure overflow pipe has an anti burn cover on it, as does the new pro steam wand.

There’s a slight cut-out on the side of the metal framework which gives you another way to view the water tank level, which again I think is a positive change.

The steam and coffee buttons have swapped positions, which may throw you a bit initially if you’re used to the older models.

Other than these small details, it’s very obviously the Gaggia Classic in appearance.

The solenoid valve is back

The Gaggia Classic Solenoid Valve.

Some other models, including the more recent 2015 version, had a mechanical valve instead of the 3 way Solenoid valve.

Actually, switching to a mechanical valve made sense on paper.

Although they’re not as powerful, they actually require less maintenance than solenoid valves. If you live in a harder water area, it’s a bit more important to keep on top of descaling with a machine with a solenoid valve vs a mechanical valve.

But, the people spoke, they wanted the power of the good old solenoid, and Gaggia listened ;-).

Actually the new solenoid valve is slightly smaller than the older ones, but I’m told it’s just as powerful, and that size doesn’t always matter…

Aluminium boiler

Gaggia Classic Aluminium Boiler.

Speaking of size, the 2015 classic featured a larger (200ml vs 130ml), stainless steel boiler. The new 2018/19 version has gone back to the smaller Aluminium boiler.

Anodised Aluminium

As far as I can tell, the Aluminium boilers on the classic pro is anodized.

I’ve found this difficult to get an exact answer on, but I believe it is anodized, meaning there’s a coating to ensure that the water in the boiler isn’t coming into direct contact with the Aluminium.

One thing to add, though, is that if you do live in a harder water area, it is important to keep on top of descaling.

This isn’t just to look after the machine, but in theory limescale can cause pitting on the surface of the boiler, this can, in theory, cause damage to this coating over time, allowing the water to come into direct contact with the Aluminium.

Another thing to note, is to make sure you’re using the proper descaler.

Some people use different kinds of descaler, which can also damage this coating.

Gaggia create a descaler which is made specifically for their domestic machines, so It’s worthwhile using this – or at least contact them to ask if the descaler you’re planning on using is compatible, and isn’t going to cause any damage.

Gaggia Descaler Liquid

Faster warm-up time

One of the benefits of the smaller, Aluminium boiler vs the larger stainless steel boiler that previous versions have used, is that the new Classic heats up quicker, at around 45 seconds (I’m assuming the increase power helps in this regard too, but more on this shortly).

Smaller boiler, less steam power?

The larger boiler size would naturally provide more steam power, but actually, I am impressed with the steam power on the new classic.

As you’ll see if you watch my steaming tutorial above, there’s a trick to getting the best from the small boiler.

All you do is start the steaming after around 7 or 8 seconds from turning on the steam, instead of waiting for the machine to indicate that the steam is ready. 

If you do this, you’ll have plenty of steam power to properly texture enough milk for one or two milkies.

The new professional steam wand.

New gaggia classic 2018 2019 pro steam wand.

Yes, I know I’m going on about it ;-), but one of the reasons I think this model is better than previous versions – is it comes factory fitted with a proper, professional steam wand.

For me, a machine with a panarello wand is a standard domestic Espresso machine.

Home Baristas need full control over the steam, for making a wide range of different drinks, not just the thick cappuccino foam that a panarello will provide.

The new steam wand does look very similar to the Rancilio steam wand that people have been using to mod their Classics for years – but the biggest difference is that it has a two hole tip as opposed to a single hole steam tip.

The idea of having more than one steam hole is that it helps to get the milk spinning, to distribute the micro-foam throughout the milk.

The water tank

Not much to say about the water tank really vs the other models, it’s the same large 2.1L capacity water tank.

The only thing to note is that I did often find it difficult to tell what the level was by looking at the tank, probably due to the lighting in our kitchen.

The new design of the metal frame includes cutouts on the edge, enabling you to see the water level there too, which I think is a nice little touch.

The drip tray

Rounded edge on the classic drip tray.


The drip tray on the new classic has a rounded off front edge, which I think is a slightly nicer look.

They also now offer a nice looking low profile all chrome drip tray, which is good idea for anyone who likes to pull their shots directly into taller cups rather than using shot cups or glasses.

New stainless steel low profile drip tray available for Gaggia Classic.

All brass group & portafilter

The older versions of the classic featured an all brass group head, and all chromed brass portafilter (except the handle of course). The 2015 version contains some plastic to aid the locking of the portafilter into the group, the new Gaggia Classic Pro doesn’t have this, it’s all metal.

Metal splitter

Metal splitter on Gaggia Classic Portafilter.
Credit: Rodolphe Courtier


The splitter on the bottom of the portafilter, which does the job of separating the Espresso flow into two sides, is metal on the original versions, but the 2015 version came with a plastic splitter.

On the Gaggia Classic Pro, I’m happy to see that they’ve switched back to the metal splitter.

Traditional baskets and pressured baskets

There are two kinds of baskets you can use with Espresso machines, pressurised or “perfect crema” baskets, and traditional baskets.

Pressurised baskets were developed to aid domestic Espresso machine users to generate the pressure in the basket to create better Espresso.

Most domestic machines come with pressurised baskets, while home barista machines, and commercial Espresso machines, will always come with standard baskets.

The new classic comes with both pressurised baskets, and single baskets.

So if you have no interest in catching the home barista bug,  and you want to simply buy pre-ground coffee rather than to also buy a grinder and grind your own beans, then you’d use the “perfect crema” pressurised baskets, which will help you to get better results from pre-ground coffee.

You may consider yourself to be a home barista, as I do.

This means you want to do everything yourself including grinding the beans, spending the time to dial in the grind for each bean, before dosing and tamping the coffee into the portafilter. 

In this case, then you would use the standard non pressured baskets, and use the perfect crema baskets as mini frisbees, or something.

Actually, probably a good idea to keep them for when someone (it’s the thought that counts) buys you pre-ground coffee as a gift, so you can at least use it if you run out of coffee beans ;-).

You may just be considering buying the classic purely because you want a great Espresso machine, and you have absolutely no interest in taking up a new hobby.

In this case you’d reach for the pressurised baskets (make sure you don’t lose the small pressure pin that will be in the bag with the baskets, you’ll need that) and put the standard baskets away for a rainy day.

The buttons

Gaggia classic 2018 rocker switches buttons steam and Espresso switched positions.
Rocker Switches on the new Gaggia Classic Pro.


The buttons on the pro model have gone back to the more traditional rocker type switches as opposed to the more standard buttons on the 2015 model.

The new buttons look more like the older models – with one major difference, just for a prank, they’ve swapped the position of the coffee button and steam button ;-).

It might not be a prank, but I’m not sure what another purpose there would be for doing this. 

It doesn’t really make much difference other than the fact it may throw you a bit until you’re used to it, if you’ve had one of the older models of the classic for years.

Another change re the buttons, is that each one has its own light.

It used to be that there was one light above the power switch, and one above the steam which was the light for both the coffee button and the steam. There’s now a separate light for each.

2015 Gaggia Classic Push Buttons.
Push buttons on the 2015 classic.

While the 2015 version had push button switches, the 2018/19 pro model has the rocker switches that we’re used to seeing on the classic.

The power button is a spring loaded rocker switch which actuates a relay. The steam and coffee switches are the same traditional rocker switches you’ll be familiar with if you have used one of the older models.

Auto off

The reason for the change to the push buttons on the 2015 model, and the reason that the power switch on the Gaggia Classic Pro is a spring loaded rocker activating a push button relay switch, is the necessity for the auto off feature.

The 2015 model automatically turns off after 9 minutes. With the new classic pro, this has been extended to 20 minutes.

This is thanks to EU regulations (see EU rules force coffee machines to switch off) which came into force in 2015 and applies to most kitchen appliances, not just Espresso machines.

Coffee machines & other appliances can’t be sold with the EU which don’t have an auto cut off function. This may well change now we’ve Brexited, watch this space. 

 I don’t think this auto off thing is a big deal for Espresso machines, though. At least not for a machine like the classic which heats up quickly.

The boiler water is actually up to temp with the new Gaggia Classic within around 45 seconds.

Some people (I did too when I first bought my Gaggia classic a few years ago, I think I’d read it in a forum thread) seem to think that they need to leave the machine to heat up for 15-20 minutes, but this is a bit of a misconception.

You can actually start brewing with an Espresso machine just about as soon as the brew temp is reached.

The only issue at this point is that the other parts of the machine including the group and the portafilter, won’t be up to the desired temp and the flowing Espresso with the first couple of shots would be cooled down as a result.

So all you need to do in order to help bring the other parts up to temp is to run some hot water through the group with the portafilter inserted.

The cup, or both the shot cup or glass and the coffee cup (if you pull the shot into a shot class or cup and then decant into a larger cup) should be warmed too, to prevent the espresso being cooled down by hitting cold ceramic or glass.

So, for example, if you pull your shot directly into your cappuccino cup, you can fill up the cup with hot water from the group head, with the portafilter inserted, to heat everything up at the same time.


If, like me, you pull your shots into a small shot cup or glass & then pour this into your larger cup (my cups don’t fit under the portafilter, although they may do with the lower profile stainless steel drip tray that is now available as an optional extra) if your shot glass will fit inside your bigger cup, you can put it inside the cup, and warm both cups up at the same time while warming up the group head and portafilter.


The original classics were 1425 Watts, including my 2003 model. 

After the Phillips takeover, the power dropped to 1300W, so not a huge drop, but the 2015 model dropped still to 1050W.

The new model is back up to 1300W. While I assume that this, coupled with the smaller Aluminium boiler is why the pro heats up quicker than the 2015 model, I doubt it makes a huge deal of difference.

Other well respected and more expensive home barista Espresso machines have a similar wattage to the 2015 model, including the Rancilio Silvia (about £425) & the Nuova Simonelli Oscar 2 (about £700), which is what makes me say this.

OPV (Over Pressure Valve)

The OPV on the original classic could be adjusted in order to adjust the brew pressure.

The OPV on the gaggia classic pro is fitted to the top of the pump, and is factory set, it can’t be adjusted.

So that the classic pro can perform for both standard and pressured baskets, the new classic comes set at about 12 bar. 

In order to tweak this down to the standard 9 bar, if you see fit, there’s a very cheap and simple mod you can do. Just get hold of a spring mod and instructions, and simply change the spring, or change out the OPV valve for one already fitted with the 9 bar spring. This will cost you about a tenner.


Check Price – Gaggia Direct

There are two main markets for manual Espresso machines. The standard domestic market & the home barista market.

The domestic market consists of everyday coffee drinkers who just want to make the best espresso they can, with a machine they can afford.

The home barista market consists of people who see coffee as a hobby, and are happy to invest a considerable amount of time and money into upgrading their skills and their equipment, to gain a continual improvement in the quality of the coffee they’re able to make.

The classic has always straddled these two markets, as a top end manual semi auto Espresso machine for the standard domestic market, and as an entry level home Barista machine.

To the uninitiated, the cost of the Classic Pro may seem a heck of a lot of money for an espresso machine.

Actually, it’s a relatively inexpensive espresso machine – as far as home barista machines go.

It’s among the cheapest espresso machines to be regarded as entry level home barista machines.

Other single boiler machines such as the Rancilio Silvia are around a hundred quid more, and it’s all uphill from there. 

Once you get to heat exchanger machines you’re talking around a grand upwards, and you can easily get into the 2-3k territory or even higher if you wish, with some of the higher-end dual boiler machines. 

Single Boiler Vs Heat Exchanger Vs Dual Boiler

It does cost more than previous Gaggia Classic models did.

But don’t forget, after 2009 and until now – the Gaggia Classics weren’t really Gaggia Classics. They were cheaper machines in the Gaggia classic shell, more or less. 

So it does make sense now that we’re almost back to the original classic, that it’s going to cost a bit more. 

Want an original classic but have a much smaller available budget?

My Gaggia Classic.


I know some new budding home baristas will be reading this who don’t have the budget for the new classic, and this was me when I bought my classic a few years ago.

If this is you – then why not do what I did, look for a used pre 2009 classic, these machines are practically the same as the new 2018/19 machine. That’s my 2003 model above, just after I’d bought it and modded the wand.

Gaggia Classic Old Model – My Review

Yes you may find that a used machine needs some TLC, but if you’re careful enough to read the descriptions properly, look at all of the images, and ask questions if you’re unsure (you may want to ask if it has had regular maintenance such as descaling) you should be able to find a machine with no issues.

I ended up picking up my 2003 model, which was pristine, absolutely no problems with it, for £100 on eBay.

A tip to help you find an original, is to look at the badge.

If it has an etched logo like mine does, on the photo on the left, then it’s definitely a pre-2009 model.

If you see one with a stuck on badge, as per the photo over on the right, it may be a post 2009 model. If the seller hasn’t specified the date, just ask them to look at the sticker on the bottom, with the manufacture date.

A tip when it comes to limescale, is to check where the item is, and google to see if this is a hard water area or a soft water area. If you can get a machine from a soft water area (as I did) there’s a lot less chance that the machine will be suffering from any limescale issues.

Is the Gaggia Classic 2019 Pro still an entry level home barista machine?

For me, the new Gaggia classic is definitely a machine for home baristas.

When you look at the build quality, the fact it has the 3 way solenoid valve, the power rating, the fact it has a pro steam wand – it’s built for home baristas.

But with it’s slightly higher RRP, it is in a more competitive area price-wise, with competition such as the Rancilio Silvia, Sage bambino Plus & Sage Barista Express. 

Sage Bambino Plus Review

One thing to note, however, is that most espresso machines have gone up in cost recently.

Since the first lock down, with people being at home more, and many people working from home, more people are interested in better quality coffee at home. 

At the same time, covid plus brexit, has caused delays in getting machines into the country, as most home espresso machines are not made in the UK.

The result of this has been that supply and demand have changed positions, and as a result most of the deals that were often available for espresso machines, have gone. 

One thing that has really impressed me, though, is that while most other firms cut their offers and began to sell at full RRP, Gaggia Direct (the UK dealer for Gaggia) didn’t touch the price, they kept the price at the pre-covid offer price despite regularly selling out. 

Why buy Gaggia machines from Gaggia Direct?

I visited Gaggia Direct in Elland, near Halifax, to check out the new Gaggia Classic 2018/19.
Gaggia Direct head quarters in Elland, near Halifax, where I  first went to check out the new Gaggia Classic Pro.


When shopping online, most of us tend to buy based on price alone, as if price is the only thing to be concerned with.

But when purchasing an electrical appliance such as an Espresso machine, we really need to think about who the after-sales support and service will be handled by, and what kind of experience we’re likely to have when it comes to it.

I don’t think many people would choose to save a few quid on a machine if they discovered that this UK was shipping directly from Italy, or from Poland, would actually take over a week to come, and wouldn’t have a UK warranty.

Unfortunately, some people find this out when it’s too late.

Gaggia Direct (Caffe Shop Ltd) based in Elland, near Halifax are basically Gaggia UK.

When Phillips took over in 2009, Raj Beadle was the Managing Director of Gaggia UK.

In order to keep the company going, and keep his team in jobs, Raj formed Caffe Shop Ltd, bought the business including the Gaggia shops, and continued to run Gaggia Direct via the new company, as the sole UK distributor for Gaggia Milano.

From what I’ve seen when I’ve visited their offices, these are people who really care about their customers and really know about their products, and it’s no wonder this is the case, given that they are Gaggia UK when all said and done.

The last time I was there, Raj was taking support calls as the main customer support person was out of the office, and this is someone who clearly knows the Gaggia machines inside and out.

The engineer I met there, who had a look at my 2003 classic for me (which I’ll come to shortly), told me he’d been with them since 1989 – and his level of experience with these machines was clear when he knew just from the sound that my steam knob was making when being turned, that the steam valve needed replacing.

If you’re buying based on price, and you find a deal better than Gaggia Direct, I’d just recommend that you spend 5 minutes checking trust pilot reviews, Google & Facebook reviews, you may well save yourself some potential aggravation.

The end…

There’s no need for a conclusion, really, as I opened with it.

Basically, I think the new Gaggia classic pro 2018/19 is even slightly better than the original, and I think as long as you’re either buying it directly from Gaggia Direct, or from one of their re-sellers (so you have a proper UK warranty with Gaggia direct themselves) then you can’t really go wrong.

My 2003 Gaggia Classic & Sage Smart Grinder Pro.
My 2003 classic, in my kitchen next to my Sage Smart Grinder Pro, which is still going strong.

The only other thing to note is that Gaggia Direct will repair and recondition older machines. I didn’t realise that when I went, but as luck has it, we had been decorating the kitchen, and my 2003 classic which had been sat in a box in the kitchen for a while, just happened to be in the boot of my car!

I’d really given my classic a run for its money over a period of nearly two years.

I’d treated it at times like a commercial machine, pulling shot after shot, and steaming jug after jug for latte art practice.

Water had begun to drip from where the wand connects, and I was intermittently getting some poor shots, and the odd really sloppy puck, so I just thought I’d ran it into the ground.

I boxed it up and thought maybe I might look at trying to repair it one day, but it had been there for probably a year now, so I was starting to think I’d never do anything with it.

It was in my boot as there was nowhere else for it while the kitchen was being painted, and I was actually considering just giving it away to someone who reconditions machines, or worse still – taking it to the tip…

When I mentioned to Raj that my classic was in my boot, he very kindly asked me to go get it so he could ask one of the engineers to have a quick look.

The engineer knew from the sound the steam knob was making, that the steam valve probably needed replacing, and he thought that the group seal probably needed replacing too.

So I left it there and asked them to just give me a shout to let me know what the damage would be to fix. Just a day or so later I got an email to let me know that it was all done, the steam valve was replaced, a new seal had been fitted, and they also found it needed a new thermostat.

The cost for all this – £85, which I think is great!

Check Price – Gaggia Direct

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